Privacy Policy

Last updated: 30 September 2026

This policy explains how Precedence Marketing ("Precedence", "we", "us", "our") collects, uses and protects your personal data when you visit precedencemarketing.com (the "Site") or submit a client brief.

1. Who we are

Precedence Marketing is the trading name of [LEGAL COMPANY NAME] Ltd, a company registered in England and Wales under company number [COMPANY NUMBER], with its registered office at [REGISTERED OFFICE ADDRESS]. Our office is at Office 207, 8 Holborn, London EC1N 2LL.

We are the data controller for the personal data described in this policy. If you have any questions about this policy or how we handle your data, contact us at hello@precedencemarketing.com.

2. The data we collect

Information you give us when you submit a brief ("Start a Conversation"):

Contact details: your name, job role, work email address and (optionally) phone number
Business details: company name, website, industry, business model, e-commerce platform, team size, annual turnover band, monthly marketing spend band and current marketing setup
Your goals: services of interest, primary goal, growth ambition, start timeline, biggest challenge, and the description you write about what success would look like
How you heard about us, and your consent to be contacted about your enquiry

Information you give us by email or phone, such as correspondence about your enquiry or a potential engagement.

Information collected automatically:

Technical data such as your IP address, browser type and device, used to operate and secure the Site and to prevent spam or abuse (for example, limiting the number of briefs submitted from one source)
While you complete a brief, your answers are saved in your own browser's local storage so they aren't lost if you refresh the page. This copy stays on your device and is cleared when you submit.

We do not ask for, and ask you not to submit, special category data (for example health, ethnicity or political opinions).

3. How we use your data and our lawful basis

Purpose	Lawful basis (UK GDPR)
Reviewing your brief, assessing whether we are a good fit, and contacting you about your enquiry	Taking steps at your request before entering into a contract; and our legitimate interests in responding to business enquiries
Prioritising enquiries internally (we assess each brief against internal criteria such as business size, budget and timeline to decide how to follow up)	Legitimate interests in managing enquiries efficiently
Managing our sales pipeline: recording contact made, calls, quotes, onboarding and internal notes	Legitimate interests
Operating, securing and improving the Site, and preventing spam and fraud	Legitimate interests
Complying with legal obligations	Legal obligation

We only contact you about your enquiry. We will not add you to marketing emails unless you separately ask us to or give consent, and you can opt out at any time.

Internal assessment: we use a simple scoring method to help us prioritise briefs. It does not produce any legal or similarly significant effect on you; every brief is reviewed by a person, and anyone can submit a brief.

We do not sell your personal data. We share it only with service providers who process it on our behalf under written contracts, including:

Lovable and Supabase (website hosting, database and authentication)
Resend (sending internal email notifications when a brief is submitted)
Google Fonts (serving web fonts, which involves your browser connecting to Google's servers)

We may also disclose data to professional advisers, or where required by law or to protect our legal rights.

5. International transfers

Some of our service providers may process data outside the UK, including in the United States or the European Economic Area. Where this happens, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or Addendum, or transfers to countries covered by UK adequacy regulations.

6. How long we keep your data

Briefs from people who do not become clients: up to 24 months after our last contact with you, then deleted
Briefs from people who become clients: for the length of the engagement and up to 6 years afterwards, to meet legal, tax and accounting obligations
Technical and security logs: only as long as needed for security and abuse prevention

You can ask us to delete your brief sooner (see section 8).

7. How we protect your data

Briefs are stored in a secured database that only authorised Precedence owners can access, using individual accounts protected by strong passwords. Data is encrypted in transit (HTTPS). No method of transmission or storage is completely secure, but we take reasonable technical and organisational measures to protect your data.

8. Your rights

Under UK data protection law you have the right to:

access the personal data we hold about you
have inaccurate data corrected
have your data erased
restrict or object to our processing, including processing based on legitimate interests
data portability, where applicable
withdraw consent at any time, where we rely on consent

To exercise any of these rights, email hello@precedencemarketing.com. We will respond within one month. There is normally no charge.